Shipping policy

Shipping Policy

Thank you for shopping with CA Collects.

Processing Time

• Orders are typically processed within 1–2 business days after payment is received.
• Orders placed on weekends or holidays may require additional processing time.

Shipping Methods

• Orders are shipped using carriers such as USPS, UPS, and other available shipping providers.
• Shipping times shown at checkout are estimates and are not guaranteed.

Tracking Information

• Tracking information will be provided once your order has shipped.
• Please allow up to 24–48 hours for tracking updates to appear.

Preorder Items

• Preorder products are not currently in stock and are reserved in advance.
• Release dates and estimated arrival times are subject to manufacturer changes and delays.
• Orders containing preorder and in-stock items may ship separately.
• Additional shipping charges may apply if multiple shipments are required.

Damaged or Lost Packages

• If your order arrives damaged, please contact us within 3 days of delivery with photos of the package and item.
• CA Collects is not responsible for delays caused by shipping carriers, weather, or circumstances outside our control.

Incorrect Shipping Information

• Customers are responsible for entering accurate shipping information at checkout.
• Additional shipping charges may apply if an order must be re-shipped due to an incorrect address.

Questions

For shipping questions or support, contact:

Email: contact@cacollects.co